The way in which the term "integration" is understood often only touches the surface. Creating connections between applications may solve local coupling problems, but it does not tackle the overarching complexity. Digital transformation requires a multidimensional view of integration that includes data, information, processes, systems, organizations, technologies, lifecycles and knowledge. Only if these dimensions are designed and orchestrated in a deliberate manner is it possible to create a reliable digital thread that covers the entire product lifecycle.
Product information is created in a number of different domains (ALM, CAD, PLM, ERP, etc.), it is managed in specialized management systems, and the information made available in the environments of the parties involved must be consistent and up to date. Without proper data integration, there is a risk of inconsistencies leading to errors in development, production and service. Robust data integration ensures that master data, structures and models can be clearly referenced across system boundaries and that version references remain traceable. Correct mapping is crucial in this context: not only must BOMs, 3D geometries, simulation results and quality-related data be exchanged technically, but they must also be interpreted in the same way in the views of the parties involved.
Cross-departmental workflows are often not integrated end-to-end, which results in delays and errors. Change management, approvals and configuration processes are examples of workflows that grind to a halt without cross-domain integration. Effective process integration defines end-to-end workflows across the systems involved, automates handover points, ensures traceability between activities and results and anchors governance rules where they have an impact: in the operational processes. Only when this is achieved is it possible to create a reliable flow of information from the initial idea for a product to development and production through to operation.
ALM, PLM, ERP, MES and IoT platforms often work in isolation from one another, thus leaving the digital twin incomplete. Modern system integration provides scalable, standards-based interfaces that function both synchronously and asynchronously and make traceability possible. It takes account of performance aspects, security and maintainability. The aim is to create an integrated ecosystem in which information from requirements management, product data management, ERP, production control systems through to customer service enriches the digital thread via interlinked product models and reduces present-day fragmentation.