The digitalizarion of service is also progressing at PROSTEP. Until now, we had to send partners and customers documentation on their products by mail or e-mail on request. Now they can download installation, configuration or operating manuals and other documents directly from the Support Portal, where they also create their tickets in case of inquiries or error messages.
The download of product documentation is of particular interest to our international partners so that they can respond more quickly to their customers' inquiries. But our end customers also benefit from it. They can be sure that they always have access to the documentation for their current software versions.